Support Network
Rich@TheRink
TheRink Skaters can link skaters with a support network of skate technicians, retailers, coaches, fit specialists, clubs, and other skating supporters.
When you see a Support Network shown on a page, it tells you which supporter organization is connected with that service, payment, status check, or guided flow. Rich@TheRink is the default Support Network for TheRink services.
Service Availability Notice – 20 June to 4 July
Between 20 June and 4 July, appointment availability will be extremely limited and turnaround times for workshop services may be longer than usual. The Skater Web site will remain available.
During this period:
- No express or priority services from Rich@TheRink will be available.
- Skate sharpening, mounting, fitting, and other workshop services may take longer than the usual turnaround time.
- Appointments may not be available.
If you have an event, competition, or other urgent requirement, please arrange to drop off your skates no later than 17 June where possible.
If your requirement is time-sensitive, please get in touch before booking or travelling so I can advise on the best option.
Thank you for your patience and understanding. Normal service is expected to resume from 4 July onwards.
Supporter Services
Service entry points
These links use Rich@TheRink as the current Support Network context.
Payments and sharpening
Look up a workshop job, pay for eligible work, choose sharpening options, or check a service status.
For faster payment, use the tag or work reference from your message or receipt. If you are not signed in, enter the mobile number used for the work as well.
I need help
Start here if your skates hurt, edges feel wrong, a child is growing, or you are deciding whether to rent, buy, repair, sharpen, or upgrade.
- Skate servicing and repairs
- Sharpening and maintenance
- Guided equipment selection, buying, and fitting
- Rent your first skates or kit
Supporter Tools
More Support Network services
These service and account tools belong with Support Network support rather than the general skater front page.
Supporters sign up
A Support Network is made up of people or organizations who have signed up as a Supporter on TheRink. This can include skate technicians, retailers, coaches, fitting specialists, and other skating support providers.
Skaters stay in control
Support Network sharing is designed to be consent-led. A skater can choose what to share with a supporter organization, such as skate fit notes, sharpening checks, blade alignment results, routines, or progression context.
Pages can be network-specific
Some flows, including getting started, payment, and work status, can be tied to a Support Network. The secondary bar is there so you can see which network the current page relates to.
Why this matters
TheRink Skaters is built to make skating support more joined-up. The same skater record can support service conversations, equipment choices, coaching context, and practical workshop decisions without making the skater repeat the same information every time.