Support Network
Rich@TheRink
TheRink Skaters can link skaters with a support network of skate technicians, retailers, coaches, fit specialists, clubs, and other skating supporters.
When you see a Support Network shown on a page, it tells you which supporter organization is connected with that service, payment, status check, or guided flow. Rich@TheRink is the default Support Network for TheRink services.
Service discontinuation at Cambridge Ice Arena
Rich@TheRink will cease to operate out of Cambridge Ice Arena at the end of October. Skates will be taken for sharpening, and other work until 28th October, to be completed by 30th October. After this time skates will be left at the Arena as usual, but we ask customers to collect as soon as possible.
I would like to thank all my valued customers for trusting me with your skates. I will not be leaving the area, and am always happy to have a chat on WhatsApp about any issues you're facing.
Stock Sell-Off
If you're interested in purchasing any of my old stock, please get in touch. I have a large quantity of skates, hockey kit and accessories. I would rather these were put directly into the hands of skaters.
Supporter Services
Service entry points
These links use Rich@TheRink as the current Support Network context.
Payments and sharpening
Look up a workshop job, pay for eligible work, choose sharpening options, or check a service status.
For faster payment, use the tag or work reference from your message or receipt. If you are not signed in, enter the mobile number used for the work as well.
I need help
Start here if your skates hurt, edges feel wrong, a child is growing, or you are deciding whether to buy, repair, sharpen, or upgrade.
- Skate servicing and repairs
- Sharpening and maintenance
- Guided equipment selection, buying, and fitting
Supporter Tools
More Support Network services
These service and account tools belong with Support Network support rather than the general skater front page.
Supporters sign up
A Support Network is made up of people or organizations who have signed up as a Supporter on TheRink. This can include skate technicians, retailers, coaches, fitting specialists, and other skating support providers.
Skaters stay in control
Support Network sharing is designed to be consent-led. A skater can choose what to share with a supporter organization, such as skate fit notes, sharpening checks, blade alignment results, routines, or progression context.
Pages can be network-specific
Some flows, including getting started, payment, and work status, can be tied to a Support Network. The secondary bar is there so you can see which network the current page relates to.
Why this matters
TheRink Skaters is built to make skating support more joined-up. The same skater record can support service conversations, equipment choices, coaching context, and practical workshop decisions without making the skater repeat the same information every time.